Terms of service

Terms of Service

Welcome to Maydo Saigon. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. Custom Orders

All garments are made to order based on your individual measurements and design preferences. Once production has begun, orders cannot be canceled, returned, or refunded.

2. Measurements and Fittings

We rely on the measurements provided by the customer or taken during an in-person fitting.
If the garment does not fit due to incorrect measurements provided by the customer, additional alteration fees may apply.

3. Alterations

If your garment requires adjustments due to a workmanship issue, we will provide free alterations within 7 days of delivery.
Alterations requested after this period or for reasons unrelated to workmanship will incur a service fee.

4. Payments

Full payment is required before we begin production. We accept all major payment methods available on our website.

5. Shipping

We aim to deliver your order within the estimated timeframe. However, we are not responsible for delays caused by shipping carriers or customs.

6. Intellectual Property

All designs, photos, and content on this website are the property of Maydo Saigon and may not be copied or reproduced without permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

8. Contact

For any questions about these Terms, please contact us at:
Email: booking@maydosaigon.com
Address: Apartment 1st Floor, 130 Pasteur, Ben Nghe, District 1, Ho Chi Minh 70000